All correctly returned products will either be refunded to the purchaser’s credit card or Jack Mason Brand account and will exclude shipping costs. In order to receive a full refund on items returned, the item(s) have to be returned within 30 days from the date of purchase. Eligible refunds will be processed to the original form of payment or for store credit if preferred. 

Please be aware that it can take up to 10 days for the refund to appear in your account.